Why does my Zoom meeting URL from the API look different than the one I provided?
Last updated: May 19, 2025
Context
When sending meeting URLs to the bot, you may notice that the Zoom URLs returned from the API appear different from what you originally provided. For example, URLs with regional subdomains (like us05web.zoom.us) or vanity domains (like company.zoom.us) are shown as zoom.us.
Answer
This behavior is expected as the system normalizes Zoom URLs to their underlying meeting link format. This normalization occurs because:
Vanity URLs (like company.zoom.us) are simply wrappers over standard Zoom meetings
Regional subdomain URLs (like us05web.zoom.us) are automatically routed to the proper regional subdomain by Zoom
For example, all of these URLs will work the same way:
https://company.zoom.us/j/123456789
https://us05web.zoom.us/j/123456789
https://zoom.us/j/123456789
In other words, these 3 URL's represent the same underlying meeting, and the bot will still connect to the correct Zoom session regardless of which URL format you provide.