How to handle 'meeting_requires_sign_in' error for Microsoft Teams calls

When recording Microsoft Teams calls, you may encounter a meeting_requires_sign_in sub-code error. This article explains how to handle this error and provides important information about using signed-in Teams bots.

Using Signed-in Teams Bots

To bypass the meeting_requires_sign_in error for Teams calls, you can use signed-in Teams bots. Here's what you need to know:

1. Signed-in Teams bots allow you to join meetings that require authentication.

2. You can set up a signed-in Teams bot by following the instructions in our Signed-in Teams Bots Overview documentation.

3. Currently, only a single Microsoft Teams account can be used for authentication.

Important Considerations

• The bot will be associated with a single MS Teams account, which means you cannot customize the bot name for different clients or rotate sign-in credentials for different users.

• By default, the bot will only sign in when it's required to join a meeting. It won't automatically sign in for all Teams calls.

Configuring Sign-in Behavior

You can configure when the bot signs in to Teams calls:

• Default behavior: The bot only signs in when required to join a meeting.

• Optional: You can configure the bot to always sign in for all Teams calls, regardless of whether it's required.

For more detailed information on configuring sign-in behavior, please refer to our documentation on Will the bot always sign into Teams calls?